![]() ![]() “By default, when you configure a proxy server, the system uses that server for all HTTPS connections, including the local vCenter Server, ESXi, NSX, and HCX-IX. HCX connector needs to connect to the public URLs and is generally configured with a proxy to achieve this (though not mandatory). HCX Activation – Possible causes and troubleshooting steps Proxy Setup Refer next section (Proxy setup) for more details on how to troubleshoot this SSL inspection proxies could send their own certificates to the connector instead of original service certificate. Configure proxy hcxConnectorIP:9443 > Administration > Network Settings > Proxy Verify routing/firewall whether the HCX Connector IP subnet can get to the InternetĢ. From HCX Connector SSH session: Ping or nslookup the URL to verify name resolutionġ. Verify DNS IP under hcxConnectorIP:9443 > Administration > Network Settings > DNS ServersĢ. Verify NTP Server under hcxConnectorIP:9443 > Time Settingsįrom HCX Connector SSH session: type ‘date’ to verifyġ. “The provided HCX Activation Server URL is invalid”Ĭonnectivity failure to ‘’ URL is a primary reason for the failures. The on-prem connector reaches out to the HCX service URL to complete the activation – HCX Activation flowĪctivation would fail if the connector is unable to connect to the internet. Refer documentation for respective environments to get the license key. The first step after the on-prem HCX Connector is online, is to activate it. This is common to any VM deployment and not related to HCX – so keep the IP details handy to input in the wizard. If a lot of time is spent to complete the VM deployment wizard steps, the deployment immediately throws error after submitting the task. The VM deployment failures, if any, are generally related to the environment and the troubleshooting can be done as with any image deployment. OVA deployment is pretty straight forward and issues are generally not seen during the step. HCX Connector Download link Deploy HCX Connector OVA Some enterprise proxies can slow down the download speed, have limits set, cause timeouts and even failures.The OVA is downloaded from the CDN, so the client machine from which the image is downloaded needs internet connectivity.In the VMware cloud side this is automatically taken care of. ![]() This step involves the flow below from the cloud manager to hybridity-depot URL. The option is initially greyed out after navigating to the HCX Cloud Manager “/hybridity/ui/hcx-client/index.html#/administration/upgradeapp” System Updates page but give it a few seconds for the download option to be made available. ![]() The first step while setting up HCX is to download the on-prem connector OVA. Relevant traffic path is shown for each of the section.
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